Return & Refund Policy

Last Updated: [Month Day, Year]

Thank you for shopping with [Store Name].
We want you to feel confident with your purchase. If you are not completely satisfied, please review our Return & Refund Policy below.

1. Return Eligibility

Items may be returned within [X] days of receiving your order, provided that:

• The item is unused and in its original condition.

• Tags, packaging, and accessories are included.

• Proof of purchase or order confirmation is provided.

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

• Final sale or clearance items

• Gift cards

• Personalized or custom-made products

• Opened hygiene or personal care items

• Digital products or downloadable content

3. Return Process

To initiate a return, please contact us at:

[your@email.com]

Include:

• Your order number

• Item(s) you wish to return

• Reason for return

If your return is approved, return instructions will be provided.

4. Return Shipping

Unless the return is due to a damaged, defective, or incorrect item:

• Customers are responsible for return shipping costs.

• Original shipping fees are non-refundable.

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within [X] days of delivery with:

• Photos of the item

• Your order number

• A brief description of the issue

We will review the case and provide a replacement, exchange, or refund when applicable.

6. Refunds

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

If approved:

• Refunds will be issued to the original payment method.

• Processing times may vary depending on your bank or payment provider.

Please allow [X–X business days] for the refund to appear in your account.

7. Exchanges

We only replace items if they are defective, damaged, or incorrect, subject to product availability.

8. Late or Missing Refunds

If you have not received your refund:

1. Check your bank account again.

2. Contact your credit card company or payment provider.

3. Contact your bank, as processing times may vary.

If you still need assistance, please contact us at [your@email.com].

9. Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

[Company Name]
Website: [www.yourwebsite.com]
Email: [your@email.com]
Phone: [Phone Number]